Work like a human, not like a machine If we send a human to do a machine’s job it is very likely that the human will do it worse. Beyond the physical and cognitive limitations common to all the members of our species, there will be a risk of “human errors”, and we will observe […]
Debussy said that “music is the space between the notes”. Similarly in coaching, the real work gets done in the space between the coach-client meetings. Why is this? Following the musical analogy, it’s because a coaching session is the preparation, the practice and rehearsal. What follows, back in the workplace, is the performance. That’s the […]
Millennials or Gen Y, the digital cohort born after the early 1980s, are motivated to stay with their employer, and to actively recommend their organization to friends, by the level to which they are fulfilled in their job, rather than levels of pay. Based on our research into The Science of Happiness at Work™, here’s […]
Here’s Adrienne Selko in Industry Week using our research and others’ to investigate the top reasons why so many employees quit. And here’s our original research paper into what makes Millennials tick at work.
Bias is all about having a one-sided view or a closed mind to new ideas or situations. You can recognize biased thinking when it comes along because it often contains value judgements; those phrases packed with ‘shoulds’. As in ‘he ‘should’ recognize his priorities and get on with them’. That could reflect an action-oriented bias. […]