How to build capability and capacity in others Leaders are increasingly stretched at work; their long days accompanied by a feeling that they’ve still not got enough done. And frankly we all frequently have a sense of doom when we think about what has been done compared to the mountain of things still waiting for […]
Happiness at Work drives engagement Let’s lay out our position right from the start. There’s no doubt about it that engagement and Happiness at Work are similar constructs and therefore belong in the same school of thought. And that wellbeing is a third leg to add to this important stool. And it’s also obvious that […]
How what we think of as a ‘good employee’ has changed over time Obedience, diligence and expertise can no longer be the attributes that define a good employee in the digital era. Companies need to be made of a different breed of professionals, armed with a different set of capacities, if they aspire to achieve […]
Work-related feedback is a dynamic process. It has the potential to enable employees to appreciate how they can achieve more, and the potential to create negative emotional waves which ripple out beyond the recipient. First published in the BPS, here is our paper on the importance of feedback in the workplace.
Giving feedforward in the iOpener way Recently we brought a mix of iOpener consultants and employees old and new together to take part in an internal development day focusing on our model for giving and receiving good feedback: feedforward. We run internal development days like this because we want to: Maintain our mastery level of […]